Privacy and data protection policy

Within the framework of the provision of services within the scope of Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter, LOPD), of Royal Decree 1720/2007, of December 21, which approves the Regulation for its development, as well as in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, which repeals Directive 95/46 / EC (hereinafter, GDPR) and Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE), Fanté foods, SL guarantees the protection and confidentiality of personal data, of any type that our clients provide us, in accordance with the provisions of the Regulation General Data Protection Regulation.

FANTÉ FOODS SL's Data Protection Policy is based on the principle of proactive accountability, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding supervisory authorities.

Data controller: Who are we?

  • Name: FANTÉ FOODS SL
  • CIF: B44602837
  • Activity: 647.1 47.29 / Retail trade of food products in specialized establishments.
  • Address: Calle Mestral 2, Nave C
  • Email: info@fanteofficial.com

Purpose of processing: What will we use your data for?

All data provided by our customers and/or visitors to the FANTÉ website or to its staff will be included in a record of personal data processing activities, created and maintained under FANTÉ's responsibility. These activities are essential to providing the services requested by users or to resolve any questions or concerns raised by our visitors. Our policy is not to create profiles about users of our services.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: This applies when you purchase one of our products or contract one of our services. b) Legitimate interest: To respond to any queries or complaints you may have and to manage the collection of any amounts owed. c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your query or request for information.

Recipients: Who do we share your data with?

We do not share your personal data with anyone, except for those public or private entities to which we are required to provide your personal data in compliance with a law. For example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.

Communication: Where could we send your data?

We will not transfer your personal data internationally for any of the purposes indicated.

Retention: How long will we retain your data?

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in processing it, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

Security: How will we protect your data?

We make every reasonable effort to maintain the confidentiality of the personal information processed on our systems. We maintain strict security measures to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy standards, and if we hire third parties to provide support services, we require them to adhere to the same standards and allow us to audit them to verify compliance.

Your rights: What rights can you exercise as a data subject?

We inform you that you may exercise the following rights:

Right to access your personal data, to know which data are being processed and the processing operations carried out on them;

To exercise your rights, you can do so free of charge and at any time by contacting us at fantenutricion@gmail.com and attaching a copy of your ID.

Protection of rights: Where can you file a complaint?

If you believe your rights have been violated by our organization, you may file a complaint with the Spanish Data Protection Agency through one of the following means: